Store Policy
Shipping & Returns
Shipping Terms and
Conditions
Thank you for shopping at the
SkyTab on-line store.
SkyTab.NET is located in Chicago IL USA. All skytab
products are shipped using the United States Postal Service (USPS).
Depending on whether you live in the US or are an International customer
your shipping options vary.
A valid email
address is required when ordering via the skytab on-line store. Your
email address is used to send order confirmation and shipping notification. Be
sure to add support@skytab.net to the safe senders list in your e-mail
application (Outlook, Yahoo, gmail etc.). If you do not receive order confirmation by email
within 24 hours, please contact us at support@skytab.net
.
General Terms and
Conditions
skytab will make
every attempt to ship orders within 48 hours after they are received,
pending payment verification. Occasionally there may be a delay due
to unforeseen circumstances and every effort will be made to communicate
such delays. All skytab products are shipped from Chicago, Illinois.
Shipping Options
The following options are
available to US addresses and to International addresses.
US
Addresses
These
services are available to US addresses only.
First Class Mail
First Class Mail is a service
of the US Postal Service. It delivers skytab packages
to addresses in the mainland US, Alaska and Hawaii usually within 5 to 7 days and on occasion quicker. We use First Class Mail to ship out small orders such as earphones or cases.
Priority
Mail
Priority Mail packages are delivered
to addresses in the mainland US,
Alaska
and Hawaii usually within 3 or 4 days. PO Box
addresses are acceptable. It is the preferred way to ship skytab products.
Most customers report being very pleased with Priority Mail service. Tracking
information is supplied on all Priority Mail shipments.
International Addresses
These services are available to International addresses
only.
Priority Mail International
Priority Mail International is a
reliable high-speed mail service available to certain countries. Is generally a
5 to 20 business day delivery service. Priority Mail International items
are insured against loss, damage, or rifling at no additional cost.
Service to all countries is estimated, not guaranteed. Although we have found Global Priority to be very reliable, no one can prevent Customs from delaying a particular shipment. The customer bears all risk and costs of dealing with local Customs authorities.
Customs Fees and Taxes: Customer agrees to pay all customs charges and taxes.
Customs Delays: All
international delivery times are approximate, assuming there is no delay
in Customs. If Customs intercepts a package it is not possible to
predict how long the package will be delayed. Under normal circumstances
with no customs delays, international packages can be expected within
6-10 business days.
RETURN
POLICY
skytab will
accept returns on new products as long as the return process is begun
within 7 days of receipt of the product. You must Email Us
to obtain a Return Materials Authorization Number (RMA) prior to returning
any products.
The item must be in like new condition
with all original packaging intact. skytab will charge a 15% restocking fee on
all returns. Items with missing packaging will automatically incur a 30% restocking
fee. New products which are returned in damaged condition will not be
issued a refund and it will be the buyers responsibility to provide
shipping expenses to return the item to the buyer.
All items are covered by their respective manufacturers warranty if any.
If you believe a mistake was made on your order, please email
support@SkyTab.NET to work out a solution. If an error is made by skytab
in processing your order and the item sent is incorrect, skytab will correct the issue at our expense. All correspondence concerning returns or exchanges must be done via email.
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CONTACT US
SkyTab.NET
725 W.
Sheridan Road
Suite 700
Chicago, IL 60613
USA
support@SkyTab.NET
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